Can you submit a British gas meter reading by phone?
Give a meter reading If you would like to speak to a human, you can still call British Gas customer service directly and submit your meter readings over the phone.
Where do I enter my British Gas Electric meter code?
Manually add my electricity top-up using my meter
- Press and hold buttons A and B together.
- Use button A to enter code and B to move forward.
- Press and hold B to move back.
- Then, press and hold button A to accept the code.
How do I speak to an advisor at British Gas?
Calling British Gas. Call 0333 202 9532 to contact customer service. Calling this number will connect you to a British Gas customer service representative that can direct you to the right department. This is a quick way to speak to a customer service representative over the phone.
What happens if you don’t submit meter readings?
If you don’t send your supplier regular meter readings, it will create an estimated bills based on what it thinks you have used. This could be more or less than your actual usage, which will lead to you paying the wrong amount and either being in debt or credit to your supplier.
What is the minimum amount you can put on an electric key British Gas?
£1
What is the minimum amount you can put on a British Gas Card? The minimum amount you can put on a British Gas energy card is £1, up to a maximum of £49 in a single transaction. Your electricity meter will hold up to £249 and gas meters hold a maximum of £999.
Is there a freephone number for British Gas?
If you need extra help, let us know at britishgas.co.uk/priority-service-register You can also call us free on 0800 072 8625.
How often should you submit meter readings?
Unless you’re on a smart meter, you should submit a meter reading every month, two days or so before your payment date, to make sure your bills are accurate. How often you submit readings will also depend on how you’ve chosen to pay your bills.
Is it my responsibility to give meter readings?
By law, energy suppliers only have to read your meter once every two years. Some energy suppliers may visit more often, while others may request that you send them readings. If your energy provider hasn’t read your meter in a very long time, they may try and charge you a ‘catch-up bill’.
How do I get my meter reading from my smart meter?
To get a reading from these smart meters:
- Press 6 on the keypad until you see ‘IMP R01’ followed by 8 digits.
- You’ll then see 8 digits (e.g. 0012565.3) followed by kWh at the bottom right of the screen. This will be your peak/day time reading.
- This is your read, so for this example your reading would be 12565.
What is the B button for on my gas meter?
This is your electricity reading. If your meter has an ‘A’ and ‘B’ button, press ‘A’ until you get to TOTAL ACT IMPORT. The number below this is your electricity reading. Your meter might have three buttons to the side of the display.
How to get a meter reading from British Gas?
1 Access your account online 2 Select ‘Submit a meter reading’ 3 Enter your current meter reading. Leave out any numbers after the decimal point or in red 4 Select ‘Submit’. A confirmation message will pop up and you’ll get an email too
How can I contact British Gas customer service?
You can do this through your online portal or by setting up a new account if you are moving into a new house. If you would like to speak to a human, you can still call British Gas customer service directly and submit your meter readings over the phone.
Where can I Find my final meter reading?
You can find the SSD on your welcome letter. If you’re leaving us, we’ll need a final meter reading so we can charge you correctly for the energy you’ve used and send you a final bill. You can submit your final meter reading online. You’ll need to enter your email address, account number and postcode.
Where do I Find my British Gas reference number?
The customer reference number can be found at the top of any letter or email we have sent to the accout holder. The customer reference number should be 12 numbers starting with 85. Customer Reference:This field is required